Terms & Conditions

⭐Terms & Conditions – Luminara

Welcome to LuminaraWear. By using this website and purchasing products from our store, 
you agree to the following terms and conditions.

1. General Information
LuminaraWear is operated by Luminara (Switzerland).  
All prices are displayed in CHF unless otherwise stated.

By placing an order, you confirm that all information provided is accurate and complete.

2. Products & Availability
We strive to display our products as accurately as possible.  
However, we cannot guarantee that:
• Colors appear exactly the same on all screens  
• Stock availability is always up to date

If an item becomes unavailable after purchase, you will be fully refunded.

3. Orders & Payment
We accept major payment methods supported by Shopify.  
Your order is confirmed once payment is completed.

We reserve the right to cancel or refuse an order in case of:
• Suspected fraud  
• Incorrect customer information  
• Product unavailability  

4. Shipping & Delivery
Shipping times vary depending on the destination.  
Delivery estimates are provided at checkout but may vary due to customs or carrier delays.

Once an order has been shipped, we cannot change the delivery address.

5. Returns & Refunds
If you are not satisfied with your purchase, please review our Refund Policy.  
Eligible refunds will be issued according to the conditions listed in that policy.

6. Liability
LuminaraWear is not responsible for:
• Delays caused by shipping carriers  
• Damages due to incorrect customer information  
• Lost packages caused by incorrect delivery addresses

7. Privacy
Your personal data is handled according to our Privacy Policy.

8. Contact
For any questions about your order or these terms, contact us at:
support@luminarawear.com

Thank you for choosing Luminara.